hotel workers who do a lot of house keeping work always have to lift heavy objects or be constantly exposed to cleaning chemicals. For instance, the act of changing bed sheets requires the hotel work to bend down, lift the mattress up with both hands, and slip the sheets under the mattress. Mattresses are considered heavy objects, especially if one has to repeat the same movements several times a day. If not careful, this seemingly harmless act can lead to severe back injuries.
In addition, hotel workers are also constantly working with cleaning chemicals. There are many different types of chemicals and different hotels choose to use different cleaning agents, detergents, etc. Some cleaning agents is harmless when air borne, but some will cause eye or throat irritations when breathed in directly. To protect the health of the hotel workers, all hotel workers should be properly trained so that they know what safety precautions to take (e.g. wearing masks) when dealing with the chemicals.
For employers who are thinking of cutting corners and saving costs, and would like to do away with the safety training, please reconsider. The benefits of providing such training for hotel workers are very tangible. For instance, if the training is going to help workplace injuries (which is not uncommon), then it'll naturally lead to less staff on medical leave and lower the staff turnover. After all, who wants to leave an employer who really cares about the safety of the staff? Workers who feel that they are cared for and valued by the companies are certainly more likely be happier in their job, and be more self motivated to do a better job.
Let the hotel workers watch safety videos to promote the general awareness of safety within the premises. Some hotel workers have the tendency to joke safety and not take the training seriously. Let them know that it's their own health that's involved here. So it's in their best interest to take the training more seriously. Even if they refuse to heed your advice the first few times, just keep providing the training. Sooner or later, the wiser staff will acknowledge the benefits of the training, and get the more skeptical colleagues to believe in the training.
For every training program to be effective, there's a need to understand that different work places pose different hazards. So sometimes, when safety videos are purchased of the shelf, they may not be comprehensive enough to cover all the angles. That's because many of these angles are unique to your organization. So to make the training more complete, have a senior staff help out during these sessions. Note that we're talking about a senior staff within the company, and not an external consultant or trainer. The senior staff, who has precious experience in the work place, is in a much better position to pin point the problem areas. Therefore, they are also more likely to have more to contribute during training sessions. Have them bring up all the problems directly related to working in your work place, and address them directly during the training sessions with the aid of the safety videos.
Senior staff, high quality training videos, and a persistent company who takes safety training seriously is what it takes for the safety awareness to be raised.
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